Nearly everyone has taken a personality test of some sort, DISC, Myers-Briggs, Enneagram, etc., in order to understand their own personality.  It’s great to gain an understanding of your strengths and weaknesses but the real value in personality assessment knowledge is in Building Trust and Confidence with clients, prospects, and co-workers.

Research shows that when trust and confidence exists between two people  - - results happen!!

Personalize - our most popular seminar, presented in a two hour, customized format teaches your staff – sales, customer service, or anyone having client-facing responsibility how to build bridges.  They will learn to recognize a few simple keys to understanding the personality styles of others – how they like to make decisions, how they treat time, are they people or task oriented, what motivates them, etc.  Your staff can quickly learn to adapt their style in order to better serve, sell, relate to, motivate, and have influence with others.

What are the Results?

• Increased Sales – result when sales teams learn to match their selling style to their prospect’s buying style.
• Increased Referrals – are made when clients are satisfied, and trust you enough to tell others.
• Retained Clients – happy clients don’t leave.
• Increased Employee Productivity – The ability to know and encourage employee strengths results in more positive, energetic confident and productive employees.
• Reduced Employee Turnover – fewer interpersonal clashes means happier employees.
• Synergy between work groups – increased creativity, problem solving and collaboration among people who “get along” produces ideas that lead to breakthrough products, services and solutions. 
• Improved Corporate Culture – improved communication and enthusiastic cooperation among departments increases company morale.

At This Seminar Your Team Will Learn:

• Unique personality style of each participant using DISC.
• How to have influence with the four different personality types.
• How to adapt their personality style to clients, prospects and co-workers.
• How to motivate and inspire each personality type.
• How to handle conflicts with each personality type.
• What happens under stress to each personality type.
• For the employee: What does the boss need from them?
• For the manager:  What do employees need from them?

Customized seminars are available for groups of 10 or more.  Please contact us for pricing information.